Your privacy is our priority. This document transparently explains how jl3 collects, uses, stores, and protects your personal information as a member of our online casino platform.
All your personal and financial data is protected end-to-end with 256-bit SSL encryption technology, ensuring every transaction and session remains secure from unauthorised access.
Jl3 operates in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. All data collection, storage, and processing procedures are audited regularly to ensure full compliance.
Jl3 has never and will never sell, rent, or trade member personal information to any third party for marketing or commercial gain without your explicit consent.
You have the full right to access, correct, transfer, and request deletion of your personal data at any time via your account settings or by contacting our privacy team directly.
Your data is stored on high-security servers with multi-layered access controls, automatic backups, and 24-hour real-time threat monitoring to prevent data breaches or theft.
In the event of any security incident involving your data, jl3 is committed to notifying you within 72 hours and taking immediate action to minimise any risks that may arise.
Welcome to the jl3 Privacy Policy. This document is a binding agreement between you as a member and jl3 as the platform operator, detailing how we handle your personal information throughout your use of our services.
This Privacy Policy applies to all jl3 services accessible via the official website, mobile app, and any other digital channels operated by jl3. By registering and using our platform, you acknowledge that you have read, understood, and agreed to the terms set out in this document.
Jl3 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to members via their registered email or in-app notification at least seven (7) days before the changes take effect.
Jl3 collects various types of information to ensure we can deliver safe, transparent, and high-quality services to all members. Data collection is carried out directly through your interactions with our platform, as well as automatically through controlled tracking technologies.
Personal Identification Information (Collected During Registration):
Financial Information (Collected During Transactions):
Technical Information (Collected Automatically):
Every piece of information we collect is used purposefully and proportionately. jl3 does not use your data for any purpose unrelated to service delivery or legal compliance. The primary purposes for which your data is used are as follows:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Identity verification & KYC | Name, IC, date of birth, address | Legal obligations |
| Deposit & withdrawal processing | Bank details, e-wallet | Contract performance |
| Fraud prevention & security | IP, device, activity patterns | Legitimate interests |
| Customer support & communications | Email, phone, account history | Contract performance |
| Sending promotions & offers | Email, phone | User Consent |
| Platform analytics & improvement | Session data, usage patterns | Legitimate interests |
| AML/CTF reporting compliance | Transaction history, identity information | Legal obligations |
Jl3 will not use your data to make automated decisions that have a material impact on you without human review. Any decisions regarding account suspension or withdrawal rejection involve manual review by our compliance team.
Jl3 takes a highly cautious approach to sharing member personal data. We only share your information in limited circumstances and with appropriate safeguards in place. jl3 does not sell or trade your personal data for any commercial purpose to any party.
The following are categories of third parties that may receive limited access to your data:
In the event of a company merger, acquisition, or asset sale, member data may be transferred to the new entity. In such cases, jl3 will ensure that the new party is bound by an equivalent or stricter Privacy Policy, and members will be notified in advance.
As a jl3 member and data subject under Malaysia's PDPA 2010, you have the following rights regarding your personal information. jl3 is committed to respecting and facilitating the exercise of these rights promptly and without unnecessary obstacles.
Request a copy of all personal data we hold about you in a readable format.
Request correction of inaccurate or incomplete data in your account at any time.
Request deletion of your personal data when it is no longer needed for its original collection purpose.
Object to the processing of your data for direct marketing or profiling purposes at any time.
Receive your data in a structured, portable format for transfer to another provider.
Request restriction of your data processing while a review or complaint is in progress.
Jl3 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how members interact with our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser. Please note, however, that disabling certain cookies may affect the functionality of the jl3 platform and your overall gaming experience.
Jl3 retains your personal data only for as long as necessary to fulfil the purpose of collection, meet contractual obligations, or comply with applicable legal requirements. Once that period expires, data will be securely deleted or anonymised.
Jl3 continuously invests in sophisticated cybersecurity infrastructure to protect member personal data from unauthorised access, disclosure, alteration, or destruction. The key security measures we implement include:
In the event of a data security incident involving your personal information, jl3 will take immediate action including isolating affected systems, assessing the scope of the breach, notifying the relevant authorities within the timeframe required by law, and contacting affected members within 72 hours with details of the incident and the protective steps to be taken.
Jl3 has appointed a Data Protection Officer (DPO) responsible for ensuring full compliance with all privacy obligations and handling enquiries or complaints relating to member personal data.
If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Department (PDPD) of Malaysia as the relevant regulatory authority.